Cadillac CUE

Cadillac CUE Touch Screen Not Working? Here’s How to Fix It

The Cadillac cue infotainment system has several common problems. If your screen is not working, you should follow these steps to fix the problem. In some cases, the screen might simply be black. This happens when the screen is not on at all, or when the screen has gone into sleep mode. To get the screen to turn back on, turn the car off and on again, open the cue faceplate, and press the power button.

Fixes to fix the problem

If you’re having trouble using your Cadillac CUE infotainment system, there are several ways to fix it. First of all, you’ll want to make sure that your touch screen isn’t damaged. Damage can be caused by cracks, damaged corners, or a cracked digitizer. A cracked LCD display can also lead to the screen not responding to touch.

Another possible fix is to have the touch screen serviced. If this doesn’t fix the problem, you can try a hard reset to erase any existing data. To do this, press and hold the power and home buttons simultaneously for about 15 seconds. After that, the car will turn off and you’ll see a small yellow icon on the screen.

Luckily, there are a few fixes that can be done without taking your car in. One of the easiest ways to fix the Cue touch screen in a Cadillac is to perform a “hard reset.” By doing a hard reset, you’ll make the system responsive again without erasing any of your settings.

The screen of your Cadillac CUE can become unresponsive to touch for various reasons. A common issue is that the screen is too old or not responsive enough to receive touch. It can also be affected by hardware failures, including microphones, sound, or Bluetooth. Fortunately, the repairs are relatively easy and cost-effective.

First, you should know that your Cadillac screen may be completely black. Sometimes the screen might be in sleep mode or not turned on. To fix this, simply turn off the car and on again. When you do so, open the cue faceplate and press the power button to turn the screen back on.

If all else fails, you should contact Cadillac customer service. They should be able to help you troubleshoot this. However, if you’re having trouble with the touchscreen, it might be time to replace it. Until a replacement can be found, you can try a few different methods.

Cadillac has not issued a recall for this problem, but you can take your cue to a Cadillac dealership to replace the touch screen. The dealership will run diagnostics on the cue and replace the screen for you. In some cases, this might require replacing the entire system.

Causes of the problem

The touch screen on your Cadillac CUE can stop working for a variety of reasons. A broken screen can prevent you from being able to view your favorite content or display important information. If your touchscreen stops responding, it may be time to take your car to the dealership. If the touchscreen is not working, it is likely to be due to a malfunctioning part.

A cracked or broken screen can also be the result of a hardware or software problem. To fix a faulty screen, you can call the dealership and have it replaced. Alternatively, if the screen is black, the fault may be a manufacturing defect. In such a case, the car may be recalled.

Regardless of the reason, the screen is a crucial part of the car’s interior and it is vital to fix it as soon as possible. You may need to contact Cadillac directly or get it repaired by a dealership. The repair process is complex and requires a specialized technician who is familiar with the Cadillac cue model.

GM is aware of this issue and issued four Technical Service Bulletins in December 2014 and October 2018 to address the problem.

The TSBs also contained warranty codes to make it easier for you to get the car fixed. However, the manufacturer has yet to recall the affected CUE models or offer reimbursement for repairs.

Some owners of affected Cadillac CUEs have reported paying up to $1,500 to fix the problem.

A defective touchscreen can be extremely distracting for the driver, so it is vital to fix it as soon as possible. This defect can also put the lives of others on the road at risk.

Cadillac cue touchscreen repair should be covered under the warranty, but the automaker refuses to do this, claiming it is too expensive.